New CDS Questions and Answers-Southern CDS Manager, Terry Stumpff

Contract Delivery Services Questions and Answer by Southern CDS Manager, Terry Stumpff-July 2021
Has this year flown by or what?  The temperatures are soaring and so are the number of parcel deliveries. As you know, I have been writing this column for more than 6 months.  I started this column to educate our suppliers and to stimulate conversation.  I think it has been educational, but so far I have failed to stimulate conversation from you, the readers.  I find it hard to believe that we as suppliers are so educated and informed that we do not have any questions.  I know that I am not.  I have a lot of unanswered questions on how to be a better supplier and business owner in this industry. So my column today is a call for you to step up, to be engaged, and to let your voice be heard.
With a newly appointed NSRMCA Executive Director, the Board of Directors meeting this month, and the 82nd Annual Convention (and elections) in August, members should have a lot of questions and ideas.  The Association wants to hear them.  What are yours?
In the meantime, here are a few questions that I am asking as a member heading into the National Annual Convention and the elections:

  1. What direction is newly appointed Executive Director Greg Reed going to lead the Association?
  1. How is the Association going to establish better communication and partnership with the new PMG and his management team?
  1. How will the NSRMCA Board of Directors establish a better flow of communication with the members?
  1. How can the Association improve its website and ensure that it remains a useful tool for the membership?
  1. Is the current dues structure fair? How can the Association improve the dues structure or method of payment?
  1. What steps will the Association take to retain and increase membership?
  1. How will the Association help educate the membership so that all contractors are prepared to adjust and comply with the changes being implemented by the Postal Service?
  1. How is the Association serving the needs of its diverse membership, including providing value in the Association’s vendor partnerships that will benefit CDS members?
  1. What steps is the Association taking to ensure that the Board of Directors reflects the Association’s diverse membership, including CDS representation on the Board?

These are just a few of my questions. I sure hope and expect that you have many more. Your elected officials want to hear your ideas, thoughts, and concerns. YOUR input and participation will only make our Association better as a whole and help in recruiting new members.
Your questions are even more important in light of the upcoming Association elections. As you know, an association is only as good as the participation and effort put in by its members and leadership.  With the beginning of a new chapter of our Association, in the appointment of our new Executive Director, now is the time for ALL members to sit down and ask themselves if the Association is addressing my needs?  And, if not, what steps should the Association, both its current and future leadership, do so that it does. And, if not, what can I do to help the Association do so.
We need to make sure that we have elected and appointed leaders that can fully represent, serve, and inform our members. These positions exist to represent and support the entire membership throughout the entire year. You owe it to yourselves and the Association to meaningfully participate in the upcoming National Convention, particularly when it comes to the election that will take place. It is time for YOU to get involved and have YOUR voice heard. The Association needs you to be involved.
Have a safe summer and I hope to see you not only at the National Convention in Indianapolis, but also at the microphone asking questions and meeting with Postal Service officials. 
If you have any questions or want to discuss your thoughts, please feel free to reach out to me at
Terry N. Stumpff
TNStumpff Enterprises, LLC